Terms

Website Terms of Use

Last updated: October 8th, 2025

Welcome to Kromme Home. By accessing or using our website www.krommehome.com, you agree to be bound by these Terms of Use. Please read them carefully before using our website or making a purchase.

 

1. General Information

This website is operated by Kromme Home.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”).

These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site means you accept those changes.

2. Online Store Terms

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

You must not use our products for any illegal or unauthorised purpose.

3. Accuracy, Completeness and Timeliness of Information

We aim to ensure all information on our site is accurate and current, but we make no guarantees that it is free from errors or omissions. Information may change without notice.

4. Products and Services

  • Prices for our products are subject to change without notice.

  • We reserve the right to modify or discontinue any product at any time.

  • We make every effort to display colours and images accurately, but we cannot guarantee your screen’s display will be accurate.

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

5. Orders and Payment

By placing an order, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to cancel or refuse any order where we suspect fraud or misuse.

Payments are processed securely through Shopify Payments and/or other approved payment providers. We do not store your payment details.

6. Shipping and Delivery

We ship orders within Australia only.

Estimated delivery times are provided for convenience but are not guaranteed.

Please refer to our Shipping Policy for full details, including timeframes and costs.

7. Returns, Refunds and Consumer Guarantees

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).

You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Please see our Returns & Refund Policy for more information on how to make a claim or return an item.

 

8. Intellectual Property

All content on this website—including text, images, graphics, logos, and design—is owned by Kromme Home or its licensors and protected under Australian and international copyright law.

You may not reproduce, distribute, or use any content without prior written consent from us.

9. Limitation of Liability

To the fullest extent permitted by law, Kromme Home will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased through it.

Nothing in these Terms excludes or limits rights or remedies under the Australian Consumer Law that cannot be excluded.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or accuracy of those sites and provide them only for your convenience.

11. Governing Law

These Terms are governed by the laws of Queensland, Australia, and any disputes will be subject to the non-exclusive jurisdiction of the courts in that state.

12. Contact Information

If you have any questions about these Terms or your purchase, please contact us:

krommehome@gmail.com